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Health insurance : changing face of health treatment 


Among all the changes, the most important change for the consumer will be the availability of a wider range of health insurance products. The health insurance industry in India, while growing rapidly offers very rudimentary products even today. It is still dominated by basic indemnity-based reimbursement for hospitalization products.

Image Source : Business Insurance

Insurers will be able to provide customers with more nuanced and efficient customer experience from being able to help customers when it matters the most at the time of illness to even helping customers take care of their health rather than just settle their claims. Among all the changes, the most important change for the consumer will be the availability of a wider range of health insurance products. There is increasing demand from consumers for specific products to cover certain specific illnesses or for certain specific features depending on the experience and what they have seen around. Digital solutions and more data will enable health insurers to be more innovative in product design and be able to provide customized products to meet customer needs.

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